Data collection

From where can I collect data?

Currently, you can collect data from the following apps and platforms:

Local apps supported

External apps supported

If I lose data from my devices, can I download it again from Zynapp?

Yes. However, if you want to export all of your data from Zynapp please turn to privacy@zynapp.com.

Can I delete my other apps once I have downloaded Zynapp?

Zynapp works best together with your other apps, therefore you should not delete them. 

If I delete a photo from my, e.g. camera roll, will that photo disappear from Zynapp?

No. Once Zynapp has collected that specific photo, it’s stored on our servers and will not disappear from your Zynapp-account if you delete it from your phone.

Is it possible to connect my social accounts to Zynapp?

Yes. You are able to connect your Facebook and Instagram accounts to Zynapp. 

Will I be able to find all my data in one app?

The more providers you connect, the more data will appear in Zynapp. We are working hard to add more providers based on user demands. 

Can I collect my text messages using the iOS version of Zynapp?

Collecting text messages is only available for Android users at the moment. We are working on making this feature available for iOS as well.

Keep in mind that your privacy is very important to us. Zynapp will never sell nor distribute your personal data to a third party without your active consent. If you wish to read more you can find our privacy policy zynapp.com/privacy.

Google Photos Location Data

Changes made to Google Photos by Google (2019-03-15) means we are no longer able to collect location data for your photos collected from that app. This means we cannot present photos collected from Google Photos in the places view in Zynapp.

Running Location provider in a Foreground-service

In Android 8.0 services running in the background were limited in various ways, and the option to run background services in the foreground was added. Foreground services have the drawback that they display a notification to the user that cant be dismissed (which is why it is considered “foreground”), but in return they do not have the limitations imposed on them. If the location provider is set to run in a foreground service it increases its reliability somewhat. As an example, systems that often run low on memory will be less likely to kill foreground services first.

The setting is disabled by default as the persistent notification can be considered quite annoying, and the benefits are usually very minor in comparison.